In my honest opinion, effective customer service is always going to be at the heart of any successful social business. A company can deploy robust CRMs, create mobile loyalty programs that integrate with mobile wallets, implement Ipads in airports for brand play and ordering, and build 300 screen social command centres that look sexy on CNN but at the end of the day, how effective a company or brand is going to be at engaging with consumers comes down to the same core values that companies had to rely on before the digital dawning of Aquarius — employing good people who genuinely care. Continue reading
I would like to recommend Stephenie as an extremely knowledgeable, engaging and entertaining speaker. She is to be commended on her in-depth subject knowledge and advanced presentation skills.
Her recent presentation at the NSW Miller Heiman Client Summit was exceptionally well received by a diverse audience and provided exceptional insights around social networks and just how powerful this platform really is when communicating with our colleagues and our clients.
She is to be commended on her in-depth subject knowledge and advanced presentation skills. She was knowledgeable, engaging and entertaining.
Chantalle Meijer, Group Executive Marketing and Communications at Coffey International.
Director of Visual Storytelling. Jason has joined Mighty Media Group after recently returning from 3 years developing the online community for one of the largest Ski Resorts in Canada. Jason is adapt in creating visual experiences and bringing our clients stories to life on screen. A passionate videographer and photographer Jason likes nothing more than to use these skills to help businesses share their unique story, heading up our video and photographic production team. When not in front of a computer Jason will be whitewater kayaking, climbing, backpacking and of course taking more videos and photos.
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