Brian Solis: King of Customer Experience

briansolis

Customer Experience, human-centric design, and digital Darwinism are no longer vocabulary words for those who are gazing at the innovation horizon. Today a CEO of a manufacturing company sent me a link to this video in an email. The subject just said this: “Hey Steph – I Get It.”   My friend Brian Solis @BrianSolis (author of Engage –… Continue reading

More